Terms & Conditions

1. Acceptance of these Terms

By using our website or services you agree to these Terms. If you do not agree, please do not use them. If you accept these Terms on behalf of an organization, you confirm you have authority to bind it.

2. Our services

Savnec operates an expert network that connects clients, such as market research firms, investment firms, consultancies and corporate teams, with industry professionals for expert calls, in-depth interviews, B2B surveys, focus groups, diary studies, custom recruitment and related research. Savnec facilitates these engagements. Savnec does not itself provide investment, legal, medical, tax or other professional advice, and experts do not provide it through our services.

3. Eligibility

You must be at least 18 years old and use our services for professional purposes.

4. Client obligations

• Use engagements only for lawful business purposes and in line with our compliance standards.
• Do not solicit, request or knowingly accept material non-public information (MNPI) or confidential information from an expert, and do not encourage an expert to breach any duty to a current or former employer.
• End a call promptly if an expert begins to share information they should not.
• Keep expert identities and contact details confidential and do not use them except for the engagement.
• Do not engage an expert introduced by Savnec directly, without Savnec, for twelve months after the introduction unless agreed in writing.

5. Expert obligations

• Provide accurate information about your identity, employment history and expertise, and keep it up to date.
• Disclose any conflict of interest and decline any engagement you are not permitted to take part in.
• Never disclose confidential information, trade secrets or MNPI belonging to any current or former employer or any other party.
• Comply with all agreements and policies that bind you, including your employer’s rules on outside work.
• Decline any question you are not comfortable answering or that would breach these obligations.
• You take part as an independent contractor, not as an employee or agent of Savnec, and you are responsible for any taxes on fees you receive.

6. Fees and payment

Client fees are set out in a rate card, proposal or agreement before work begins. Expert compensation is agreed before each engagement and paid after the engagement is completed. Savnec may withhold payment for engagements that breach these Terms.

7. Prohibited conduct

• Providing false or misleading information
• Circumventing our compliance processes
• Sharing or seeking confidential information or MNPI
• Using our services or website for any unlawful purpose
• Interfering with the security or operation of our website, including scraping, probing or introducing malicious code

8. Confidentiality

Client identities, project scopes and the substance of engagements are treated as confidential and disclosed only as needed to deliver an engagement, as described in our Privacy & Cookie Policy, or as required by law.

9. Intellectual property

The Savnec name, wordmark, website design and content are owned by Savnec LLC or its licensors. You may view and print pages for your own business use, but you may not copy, modify or distribute them without our written permission.

10. Third-party links and services

Our website may link to third-party sites and use third-party services. We are not responsible for their content, availability or practices.

11. Disclaimers

Our website and services are provided “as is” and “as available”. Experts share their own views. Savnec does not guarantee the accuracy, completeness or suitability of any opinion expressed in an engagement, and you are responsible for decisions you make based on it.

12. Limitation of liability

To the fullest extent permitted by law, Savnec will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of our website or services. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify Savnec against claims, losses and costs arising from your breach of these Terms, your misuse of our services or your violation of any law or third-party right.

14. Suspension and termination

We may suspend or end your access to our services if you breach these Terms or if we need to do so to comply with law or protect others.

15. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising from them.

16. Changes and general terms

We may update these Terms. Continued use after changes take effect means you accept them. If any provision is found unenforceable, the rest remains in effect. These Terms, together with any separate written agreement, are the entire agreement between you and Savnec on their subject.

17. Contact

Questions about these Terms: info@savnec.com or our contact form.